FAQs

Frequently Asked Questions

How may we be of help?

When you place a classified ad you will be required to set up a simple account to update, renew and find expired Website easily. This provides you with the ability to:

  1. Have a history of the Website you have placed.
  2. Have Website appear in multiple areas without re-entering the information.
  3. Choose from more geographical zones
  4. Upload images quickly and easily.
  5. Gain better SEO for your ad
  • What are Citations?

    The mention of your local business’s name, phone number, and address on any online medium is called a citation. You can add them to web directories, social media platforms, and website applications. There are three types of citations: • Local business data platforms: They list businesses on local platforms such as Google My Business, Facebook, or Acxiom. • Industry-specific platforms: They provide a listing on the websites of your local chamber of commerce or the professional associations’ portal. • Extended web: It includes listing on blog posts, news sites, maps, apps, and government databases.

  • Why do I need a Directory Listing for my Business?

    Directory listings play a vital role in your local SEO strategy. They allow you to achieve better search engine rankings and build trust among your customers. Your presence on these directories will also help you divert targeted traffic to your website.

  • Why do I need an account?

    An account is a good thing! By placing your listing while being logged in you get the benefit of being able to manage all the listing you place in one convenient place, the 'Your Account' link, once logged on, (located at the top right-hand corner of the page) will list your current and expired Website. You can edit, delete or renew from this area.

  • What are the Benefits of Paid Listings?

    Compared to free directory listings, paid listings to boost your online presence with extensive site descriptions, better placements, and increased site exposure.

  • I am logged in but I don’t know where I can see the classified listings I have placed?

    Please click on listing on the top menu of home page and you should see be able to see your “View my Business” under the listings. Your listing is posted immediately upon your successful submission. You can see your listing within 4 to 7 days after confirm registration. If you do not see you’re listing then email us at contact@searchaqua.com. If you want to see your listing under your account, please log in to your account and click on 'View my listing.'

  • What are Directory Listings?

    Online directories list businesses based on their niche and location. They mention your business’s name, address, phone number, website address, and location. Some directory listings also allow you to post photos, working hours, and other relevant information.

  • Does my Business need Listing on all Directories?

    Several directories are available on the Internet, but you don’t need to be listed on each one of them. You may choose oose a mix of popular local and global web directories. Some prominent international options are Google, My Business, Yahoo, Bing, and Facebook. You can also research some local directories that people frequently use in your area to gain more regional traction.

  • Change of Password link?

    If you requested a ‘Change of Password” link and did not get it within 15 minutes check your Junk Mail folder. If it is not there then contact us at contact@searchaqua.com and we will reset it for you.

  • How do I place a Classified Listing?

    If you have never placed an ad with us before, (or contributed to the Forum) Click on the Add Business on “Listing” button in the top menu bar and follow the instructions. After you place your first listing, you will then have an account so you can come back and manage your Website anytime. Your ad will be posted after 4 to 7 working days from date of payment. Be sure to activate your account when you receive the confirmation email. If you didn't receive your activation link within 15 days, please check your junk mail folder or email us at contact@searchaqua.com

  • I am trying to place a classified listing and it says that the email is already registered?

    You may have previously placed a classified in our system or have posted in our databank. That creates an automatic account for you with the email address you entered at the time. You need to log in to the system to continue. This means you will have to go to login and enter your username or email address and password. Chances are if you didn’t remember you had an account you may not have set up a password. You would have done that by clicking on the password confirmation we sent to you. You will need to click on a “forgot password?” link.

  • How Do I Change My listing?

    The easiest way would be to go to the classifieds page and click on the orange “view my business” button. You can then click the pencil icon next to your listing to edit it. You can also get to this same page by clicking My Account -> Your Content, then sorting by classified listings.

  • Does Directory Listing help Increase my Business?

    People trust Google more than word-of-mouth these days. Research shows that 91% of people regularly or occasionally read online reviews, and 84% trust online reviews as much as a personal recommendation. Also, 68% of customers form an opinion after reading between one and six online reviews. Therefore, you need to have a presence on Google to boost your business, and directory listing is the first step towards it.

  • How do I access my account?

    At the top right-hand corner of home page, you will see login. (If it shows your name you are already logged in). Please click on that button.


    If it says 'Sign In' enter your username or email address and password. You will be taken to the 'Your Account area where you can edit your billing and contact information. Then you will have access to Your Orders so you can review the listings you have placed in the past.

  • How Do I Renew My Listing?

    Click on View my business -> Your Orders then go to the bottom of the page. Under Order Products, you can edit or renew your ad.

  • Not sure if you have an account already set up?

    If you have placed registration with us before, you have an account! Click on the login link at the top right-hand corner of the page to log into your account. Put in the email address or user name you might have used and the password. If you can’t remember the password, click on the “Forgot password?” link and follow the steps to reset it. Then log on and place your listing classified.

  • If your credit/debit card will not process and is declined?

    99.9% of the time it’s because the billing address doesn’t match the address you entered when you placed the ad. (Different business address?) In the credit/debit card section put the address that your credit/debit card statement goes to and it should process correctly. Remember, the address you enter never shows up in the listing so if you have your credit/debit card billing address it will not be visible to the reader.

  • Can I operate through different country

    you can operate through various countries and handle your business across the globe

  • Should I add additional working hour for more info?

    Yes Of course

  • I have never placed an ad before but it says I have an account?

    You may be a past or present user. We may have your email address already on file. Please take a moment and click on the “forgot password link?” Follow the steps to reset it and then log on to place your listing classified. If the system does not recognize your email then please proceed with your listing and an account will be set up for you.

  • Can I login through instagram

    No, but you can login through email/mobile number